General questions and answers from the experts

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Can the AngelEye system be installed in all types of swimming pools?
Yes it can.
The AngelEye system is suitable for all pool designs and materials, including plaster, concrete, steel, and fibreglass.
The system is adaptable to all shapes and sizes because our integrated light/camera components are easy to orientate and, generally, install directly into existing pool niches.
In most cases, there is no need to drain the pool, which is advantageous to facilities that operate year-round, and, thanks the high quality of its components, the AngelEye system can be used in extreme operating conditions--indoor and outdoor.
AngelEye is compliant with the Model Aquatic Health Code (MAHC) and most national and international competition standards.
Is it possible to scale the implementation of AngelEye and expand the system at a later time to more pools?
In a multi-pool swimming facility, the AngelEye LifeGuard system can be installed in several stages.
The central processing unit can manage several pools. The first stage may include the installation of the central unit and the integrated cameras/lights in one pool.
Then, additional surveillance can be extended to other pools, without having to duplicate monitoring stations or software integration.
At some facilities, the need to monitor pools and warn lifeguards of unauthorized swimmers, can be accomplished by over-head monitoring and advance warning.
AngelEye has developed an “Access Control” feature that is specifically designed to increase this layer of safety.
Can AngelEye reduce the potential for ‘false alarms’?
Yes. The intelligent design of AngelEye software is configured to adjust and minimize alarms from non-life threatening events.
However, it is never an advantage to eliminate all warnings. AngelEye Technologies takes a conservative view--a professional lifeguard’s view--that there is no such thing as a ‘false alarm.’
Every dangerous situation, whether it be recognized by a first-responder or by the LifeGuard system, is considered an opportunity for increased communication between pool operations and safety staff.
Does the AngelEye system require additional staffing and how is it integrated with existing lifeguard and safety operations?
No, AngelEye LifeGuard does not require additional staffing.
We strongly believe that lifeguards are the most important element of any emergency action plan, and our technology is designed to allow them to remain free from distractions and to keep more eyes on the water.
All warning alarms are tactile (vibration) and sent wirelessly to lifeguards equipped with smart watches.
These devices provide an image of the suspected victim and inform lifeguards where the danger was detected (if there are multiple pools), as well as the exact position inside the pool.
External monitors and authorized devices, such as smartphones and tablets, issued to safety managers, stream and record real-time video of the incident, making documentation and performance monitoring a key component of an emergency action plan.
What type of maintenance does the system require – if any?
The system requires minimum maintenance.
As regards the central processing unit, maintenance is performed by the AngelEye staff via remote assistance on a daily basis.
The system is self-alarming, i.e. it is able to automatically detect faults and notify them promptly to AngelEye’s technical team, who will take immediate action.
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